Direct downloads for the standalone utility are increasingly rare on the official site as it is considered "deprecated" for newer versions (1909 and later). Modern Alternatives (Recommended)

Citrix officially integrated this utility's functionality into the standard installer for newer versions (v4.4 and later). For modern setups, Citrix recommends using the command-line switch /CleanInstall with the standard installer (e.g., CitrixWorkspaceApp.exe /CleanInstall ) instead of the standalone utility. When to Use the Utility

Even the cleanup tool can occasionally fail. Here is what to do:

Many users mistakenly search for or "Citrix Workspace App removal tool." As of this writing, Citrix does NOT offer a separately named tool for Workspace. The Receiver Cleanup Utility works perfectly for Workspace App versions 1809 through 2305 and beyond, because Workspace is built on the same underlying codebase.

You can try a silent uninstallation of your current version by running the installer from a command prompt with the /silent /uninstall parameters. Critical Steps for Running the Utility If you manage to download ReceiverCleanupUtility.exe : Receiver Clean-Up Utility - CITRIX | Support

: Right-click the Citrix icon in your system tray, go to Advanced Preferences , and select Reset Citrix Workspace .