| Scenario | Driver Needed | Where to Get | |----------|--------------|----------------| | USB cable, scans as keyboard | None | Windows built-in HID driver | | USB cable, shows as “Unknown Device” or not typing | Try removing & reconnecting; test different USB ports | N/A | | USB-to-serial cable (chip inside cable) | Prolific PL2303 or Silicon Labs CP210x | Prolific.com, SiliconLabs.com | | Serial port (9-pin RS-232) | Standard COM port driver (built into OS) | None needed | | Windows 10/11 not recognizing scanner | Generic USB input device driver | Update via Device Manager → “USB Input Device” |
Ensure the driver board is securely mounted within the control enclosure. Check the terminal blocks for: etop miniscan driver vs890